New
Slack Integration
New
Slack Integration
New
Slack Integration
Voice-first onboarding insights
Voice-first onboarding insights
Voice-first onboarding insights
Every "huh?" and "oh cool!" during onboarding is valuable feedback. YAP captures those moments letting your users leave quick voice notes, sharing exactly what they’re experiencing in real time.
Every "huh?" and "oh cool!" during onboarding is valuable feedback. YAP captures those moments letting your users leave quick voice notes, sharing exactly what they’re experiencing in real time.
40-60% of users never make it past onboarding. By the time surveys reach them, they've already moved on. Get feedback while they still care and you can still fix it.
40-60% of users never make it past onboarding. By the time surveys reach them, they've already moved on. Get feedback while they still care and you can still fix it.
40-60% of users never make it past onboarding. By the time surveys reach them, they've already moved on. Get feedback while they still care and you can still fix it.
Step 1
Ask a Quick Question
Ask a Quick Question
Ask a Quick Question
Add a YAP button anywhere in your product. Target the right users at the right time.
One-click embed in any app
One-click embed in any app
One-click embed in any app
Custom question templates
Custom question templates
Custom question templates
Smart timing triggers
Smart timing triggers
Smart timing triggers
Branded to match your product
Branded to match your product
Branded to match your product
It’s been 2 weeks! First impression?
It’s been 2 weeks! First impression?
It’s been 2 weeks! First impression?
Feedback Summary
User is happy with navigation, frustrated by readability in dark mode. Overall sentiment is positive, but accessibility issues could block adoption for some segments. Suggestion:
Feedback Summary
User is happy with navigation, frustrated by readability in dark mode. Overall sentiment is positive, but accessibility issues could block adoption for some segments. Suggestion:
Step 2
Collect Voice Responses
Collect Voice Responses
Collect Voice Responses
Users record quick, natural voice messages. 3× faster than typing. Less anxiety than a call. Friendlier than a form.
15-30-second voice notes
15-30-second voice notes
15-30-second voice notes
Anonymous or attributed feedback
Anonymous or attributed feedback
Anonymous or attributed feedback
Minimal friction = higher response rates
Minimal friction = higher response rates
Minimal friction = higher response rates
Honest thoughts, not polished responses
Honest thoughts, not polished responses
Honest thoughts, not polished responses
Step 3
Get Actionable Insights
Get Actionable Insights
Get Actionable Insights
AI processes responses in minutes transcribing, removing noise, and organizing everything into sentiment, themes, and reports.
Automated sentiment analysis and scoring
Automated sentiment analysis and scoring
Automated sentiment analysis and scoring
Theme extraction with keyword clustering
Theme extraction with keyword clustering
Theme extraction with keyword clustering
Trend tracking across segments and time
Trend tracking across segments and time
Trend tracking across segments and time
Export-ready reports for your team
Export-ready reports for your team
Export-ready reports for your team
Why It Works
Why It Works
Why It Works
Higher response rates, more honest feedback, and faster insights. See why product teams are making the switch to voice-first feedback.
Higher response rates, more honest feedback, and faster insights. See why product teams are making the switch to voice-first feedback.
Higher Engagement
Typing feels like work. Calls are a hassle. But a 20-second voice note? That feels natural. With YAP, users can talk freely and you still get structured, actionable feedback.
Higher Engagement
Typing feels like work. Calls are a hassle. But a 20-second voice note? That feels natural. With YAP, users can talk freely and you still get structured, actionable feedback.
Higher Engagement
Typing feels like work. Calls are a hassle. But a 20-second voice note? That feels natural. With YAP, users can talk freely and you still get structured, actionable feedback.
Faster Results
Get answers in minutes, not weeks. AI transforms raw voice notes into clear summaries, so you can catch struggles and frustrations before they become churn.
Faster Results
Get answers in minutes, not weeks. AI transforms raw voice notes into clear summaries, so you can catch struggles and frustrations before they become churn.
Faster Results
Get answers in minutes, not weeks. AI transforms raw voice notes into clear summaries, so you can catch struggles and frustrations before they become churn.
Segmented Feedback
Onboarding isn’t one-size-fits-all. YAP breaks down feedback by user groups, timelines, and trial stages—so you see exactly which cohorts struggle, when, and why.
Segmented Feedback
Onboarding isn’t one-size-fits-all. YAP breaks down feedback by user groups, timelines, and trial stages—so you see exactly which cohorts struggle, when, and why.
Segmented Feedback
Onboarding isn’t one-size-fits-all. YAP breaks down feedback by user groups, timelines, and trial stages—so you see exactly which cohorts struggle, when, and why.
Clear Insights
YAP turns raw feedback into clean, actionable dashboards with sentiment scoring, theme clustering, and a feature health overview you can easily share with the whole team.
Clear Insights
YAP turns raw feedback into clean, actionable dashboards with sentiment scoring, theme clustering, and a feature health overview you can easily share with the whole team.
Clear Insights
YAP turns raw feedback into clean, actionable dashboards with sentiment scoring, theme clustering, and a feature health overview you can easily share with the whole team.
The easiest, fastest way to
cut churn and boost retention
The easiest, fastest way to
cut churn and boost retention
The easiest, fastest way to
cut churn and boost retention
Prompt:
It’s been 2 weeks! First impression?
15.08 - 23.08
Prompt:
It’s been 2 weeks! First impression?
15.08 - 23.08
Prompt:
It’s been 2 weeks! First impression?
15.08 - 23.08
Just let them talk.
Just let them talk.
Just let them talk.
3× faster than typing. Less anxiety than a call. Friendlier than a form.
Let them say it, we’ll handle the rest.
3× faster than typing. Less anxiety than a call.
Friendlier than a form.
How's your experience so far?
What's the one thing we should improve?
It's been 2 weeks! First impression?
Day 1 with us - what's clicking? What's confusing?
How's your experience so far?
What's the one thing we should improve?
It's been 2 weeks! First impression?
Day 1 with us - what's clicking? What's confusing?
What’s the biggest win you’ve had so far?
First week down - what would've made it smoother?
Quick vote: [feature concept] - useful or useless for you?
First time using [feature] - how'd it go?
What’s the biggest win you’ve had so far?
First week down - what would've made it smoother?
Quick vote: [feature concept] - useful or useless for you?
First time using [feature] - how'd it go?
It's been 2 weeks! First impression?
How's your experience so far?
If you could change one thing right now, what would it be?
What's the most annoying part of your workflow right now?
It's been 2 weeks! First impression?
How's your experience so far?
If you could change one thing right now, what would it be?
What's the most annoying part of your workflow right now?
FAQs
FAQs
FAQs
More on how YAP handles feedback, data, and insights — so you know exactly what to expect
We compiled a list of answers to address
your most pressing questions.
More on how YAP handles feedback, data, and insights — so you know exactly what to expect
Will users actually leave voice notes?
Voice notes are today’s go-to for fast, authentic communication. They let users share thoughts instantly, in the moment, with no friction and minimal effort. And when it’s that easy, response rates climb.
Will this overlap with our support chat or helpdesk?
YAP isn’t here to replace support. It’s not for bug reports or tickets. It’s for the moments of friction that never get logged: the hesitation, the missing features, the ‘not sure if this is for me.’
We summarize those signals into a pulse for your product team, so you can improve onboarding for everyone — not just the loudest users.
Does YAP integrate with Slack, Jira, or Productboard?
Not yet—but they’re on our roadmap. Early adopters will get priority influence on which integrations we ship first, so you can shape how YAP fits into your stack.
What kind of analytics will I see in the dashboard?
The dashboard gives you a live pulse of your onboarding flow.
You’ll see:
• Activation blockers — ranked issues that stop users from reaching value (e.g. import errors, invite friction).
• Sentiment overview — % of positive, mixed, and frustrated feedback during onboarding.
• Top themes & keywords — clustered by feature or step (e.g. “confusing roles”, “smooth signup”).
• Segmentation — insights split by user group, trial stage, or timeline (week 1 vs week 2).
• Impact levels — blockers vs medium vs low issues, so you know what to fix first.
• Trends over time — see how feedback shifts after changes or new releases.
In short: it’s a single view that shows what delights, what frustrates, and what blocks activation.
What are the pricing plans?
We’re in early access and working closely with a select group of teams. Instead of fixed tiers, we offer tailored pricing and bespoke dashboards, with the kind of customization usually reserved for enterprise packages.
Is user data and feedback GDPR-compliant?
Yes. All data is opt-in, securely stored, and anonymized at the insight level. We focus on aggregated onboarding feedback, not individual profiles.
Will users actually leave voice notes?
Voice notes are today’s go-to for fast, authentic communication. They let users share thoughts instantly, in the moment, with no friction and minimal effort. And when it’s that easy, response rates climb.
Will this overlap with our support chat or helpdesk?
YAP isn’t here to replace support. It’s not for bug reports or tickets. It’s for the moments of friction that never get logged: the hesitation, the missing features, the ‘not sure if this is for me.’
We summarize those signals into a pulse for your product team, so you can improve onboarding for everyone — not just the loudest users.
Does YAP integrate with Slack, Jira, or Productboard?
Not yet—but they’re on our roadmap. Early adopters will get priority influence on which integrations we ship first, so you can shape how YAP fits into your stack.
What kind of analytics will I see in the dashboard?
The dashboard gives you a live pulse of your onboarding flow.
You’ll see:
• Activation blockers — ranked issues that stop users from reaching value (e.g. import errors, invite friction).
• Sentiment overview — % of positive, mixed, and frustrated feedback during onboarding.
• Top themes & keywords — clustered by feature or step (e.g. “confusing roles”, “smooth signup”).
• Segmentation — insights split by user group, trial stage, or timeline (week 1 vs week 2).
• Impact levels — blockers vs medium vs low issues, so you know what to fix first.
• Trends over time — see how feedback shifts after changes or new releases.
In short: it’s a single view that shows what delights, what frustrates, and what blocks activation.
What are the pricing plans?
We’re in early access and working closely with a select group of teams. Instead of fixed tiers, we offer tailored pricing and bespoke dashboards, with the kind of customization usually reserved for enterprise packages.
Is user data and feedback GDPR-compliant?
Yes. All data is opt-in, securely stored, and anonymized at the insight level. We focus on aggregated onboarding feedback, not individual profiles.
Will users actually leave voice notes?
Voice notes are today’s go-to for fast, authentic communication. They let users share thoughts instantly, in the moment, with no friction and minimal effort. And when it’s that easy, response rates climb.
Will this overlap with our support chat or helpdesk?
YAP isn’t here to replace support. It’s not for bug reports or tickets. It’s for the moments of friction that never get logged: the hesitation, the missing features, the ‘not sure if this is for me.’
We summarize those signals into a pulse for your product team, so you can improve onboarding for everyone — not just the loudest users.
Does YAP integrate with Slack, Jira, or Productboard?
Not yet—but they’re on our roadmap. Early adopters will get priority influence on which integrations we ship first, so you can shape how YAP fits into your stack.
What kind of analytics will I see in the dashboard?
The dashboard gives you a live pulse of your onboarding flow.
You’ll see:
• Activation blockers — ranked issues that stop users from reaching value (e.g. import errors, invite friction).
• Sentiment overview — % of positive, mixed, and frustrated feedback during onboarding.
• Top themes & keywords — clustered by feature or step (e.g. “confusing roles”, “smooth signup”).
• Segmentation — insights split by user group, trial stage, or timeline (week 1 vs week 2).
• Impact levels — blockers vs medium vs low issues, so you know what to fix first.
• Trends over time — see how feedback shifts after changes or new releases.
In short: it’s a single view that shows what delights, what frustrates, and what blocks activation.
What are the pricing plans?
We’re in early access and working closely with a select group of teams. Instead of fixed tiers, we offer tailored pricing and bespoke dashboards, with the kind of customization usually reserved for enterprise packages.
Is user data and feedback GDPR-compliant?
Yes. All data is opt-in, securely stored, and anonymized at the insight level. We focus on aggregated onboarding feedback, not individual profiles.
Can't find your answer?
Get in touch with us we are happy to assist you!
Get in touch with us we are
happy to assist you!